Owner FAQs | Pink Door Management

Owner Frequently Asked Questions

Q: Am I required to make my property available to Section 8?

A: No; however section 8 is a guaranteed rent program paid by HUD/government program housing. Section 8 prospects still go thru the same vigorous backgrounds with an additional 2 inspections by Section 8/HUD. Our company is Section 8 and Housing authorized.

Q: Are you licensed?

A: Yes, I have a Brokers real estate license, as well as myself and staff are members of NARPM. We continue and exceed our educational requirements regarding all aspects of real estate and property management throughout the year.

Q: Can I reach you after hours?

A: We have a dedicated line for property management Owners and Tenants. We know that sometimes after hour issues do arise and some of our clients are out of state and overseas making the time difference challenging.

Q: Can you put the money directly into my account?

A: Yes, we utilize the ACH services for direct deposit.

Q: Do I get to see the lease or sign it?

A: Once a tenant is approved we’ll send you a copy of the executed lease. You will need that for tax and insurance purposes.

Q: Do you sell real estate too?

A: We have an affiliation with our sister company which has a dedicated team at Scates Realty & Investment Properties to help our Property Management Investors. By utilizing this dedicated team we are able to assist your real estate needs proficiently.

Q: How and when do I get my checks?

A: We send all owner payments thru to your bank by ACH Direct Deposit by the 15th of the current month.

Q: How is rent collection handled?

A: Tenants have the ability to pay their rents online for ease and convenience.

Q: How long of a lease do you sign?

A: Leases are generally 12 months. Anything over 12 months not only will require owner approval but additional witnesses for the tenants.
There is a sister affiliation with Pink Door Holiday Homes, Inc. that handles short term property management and vacation rentals for some of our landlords that also have short term properties. Those leases are from a minimum of 2 days to weekly and/or monthly.

Q: How much security deposit do you charge the tenant?

A: The tenant is charged a sliding scale starting at equivalent to first month’s rent.

Q: How soon can you start managing my property?

A: We are able to perform an intake on the rental property as soon as we receive the signed documents and access to home. Marketing within a 24-48 hr turnaround depending on house availability.

Q: What type of properties do you manage?

A: We manage Single Family Homes, Condos/Townhomes, Multi-family and small apartments.

Q: What type of reports do I get and how often?

A: We send out notifications that the owner portal has been updated regarding monthly statements, 12 month cash flow at a glance, quarterly inspection reports and storm update preps when needed, invoice and any other reports available including the landlord/owner handbook for owners in one easy location.